Frequently Asked Questions

Do I need to set up an account before purchasing?
No, If you wish to checkout without creating an account, Click Continue as Guest. Creating an account is useful for returning customers and receiving special promotional emails.

How do you ship orders?
Items in stock are usually shipped within 1-3 business days. Shipping costs are calculated at checkout according to weight.

We ship with Australia Post, and in most cases, you should expect to receive your order within 7 days.

Do you accept international orders?
Yes, we ship to New Zealand, USA, Canada and UK. Feel free to contact us if you have any questions regarding international shipping.

Which payment methods do you accept?
We accept Visa, MasterCard, Amex, and PayPal.

I have a coupon/promotional code. Where do I enter it?
You can enter your coupon code at the check out after you've confirmed your details before you make payment.