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Delivery
We deliver products Australia wide using Australia Post. Shipping costs are influenced by the size and weight of the product and your location, exact shipping costs are calculated in the shopping cart and will be added to the order total before checkout.
Orders are dispatched within 3 business days and shipping times are estimated at between 3-7 business days depending on your location within Australia.
Depending on the products you have ordered you may receive multiple shipments.
The time taken for an item to reach to you once it has been despatched depends on where it has been sent from.
Payment is taken in full when your order is placed. Please ensure the delivery address and receiver's name for your order is accurate and complete (including any business name if shipping to a work address) as we are unable to change any details once the order has been placed.
We will endeavour to supply all orders placed via this site. All products are listed for sale in good faith, but it is possible a supplier may notify us that a title is currently unavailable or no longer available. Upon receipt of this information from a supplier our online customer service team will contact you to let you know of the cancellation or delay of your order.
Returns
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@nationaltrust.com.au. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us at info@nationaltrust.com.au.
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Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Prices are correct at time of publishing and are inclusive of GST where applicable.
If a pricing error is found, we reserve the right to either (a) arrange payment of any extra sum due or refund any over-payment made by you or (b) cancel the order.
We reserve the right to alter all product pricing without notice.
We reserve the right to cancel or delay an order where order details are incomplete or fraud is suspected.
We work hard to try to ensure our online stock levels are kept up to date. From time to time, some products may not be available and we will inform you as soon as possible if goods you have ordered are not in stock.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@nationaltrust.com.au. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us at info@nationaltrust.com.au.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Product Description
Written by Janet Hawley
For more than twenty years Wendy Whiteley has worked to create a public garden at the foot of her harbourside home in Sydney's Lavender Bay. This is the extraordinary story of how a determined, passionate and deeply creative woman has slowly transformed an overgrown wasteland into a beautiful sanctuary for everyone to enjoy - and in the process, transformed herself.
Wendy Whiteley was Brett Whiteley's wife, muse and model. An artist herself, with a finely honed aesthetic sense, she also created the interiors at the heart of Brett's iconic paintings of their Lavender Bay home. When Brett died, followed by the death nine years later of their daughter Arkie, Wendy threw her grief and creativity into making an enchanting hidden oasis out of derelict land owned by the New South Wales Government. This glorious guerrilla garden is Wendy's living artwork, designed with daubs of colour, sinuous shapes and shafts of light.
This is Wendy's story but it's also the story of the countless people who cherish the Secret Garden.
Janet Hawley enjoyed a wide readership in her thirty-year career as a senior feature writer on Good Weekend Magazine, published in the Sydney Morning Herald and The Age.
She's renowned for her intimate profiles of artists and creative people, and trusted by her interview subjects to explore their private worlds and mysteries of the creative process. She's published two books on artists, Artists In Conversations and Encounters With Australian Artists. Her book, A Place on the Coast, co-authored with Philip Cox, explores love of gardens, art and architecture.
Her wide-ranging feature writing for the Sydney Morning Herald, The Age and The Australian has won her numerous major awards, including two Walkley Awards and the Gold Walkley.
Janet's long friendship with Brett and Wendy Whiteley led to her writing the story of Wendy's major opus, the Secret Garden.
Thanks to your support we can continue our mission to actively conserve and protect our natural, cultural, social and Indigenous heritage for future generations to enjoy.
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